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Fall 2020

Dining staff memnber working in a facemask

The safety and well-being of our staff and guests have always been the highest priority for our department, and given the changes to life on campus, we want our students to know we’ve redoubled those efforts.

Dining Services is working closely with Virginia Tech’s departments of Emergency Management and Environmental Health and Safety, along with our local health department, to implement the latest state and federal guidelines. Below are examples of the steps we’re taking this fall for the health and welfare of our community:

  • All staff and students will be required to wear masks in our dining centers.
  • The seating in our dining centers, along with the lines for placing orders, have been reconfigured to meet the latest recommendations for physical distancing.
  • Dining Services has installed more than 200 Plexiglas panels to create partitions between our guests and staff in service areas.
  • Staff will be screened at the beginning of each shift, based on recommendations from the Virginia Department of Health.
  • New schedules for cleaning and disinfecting have been instituted in each dining center.
  • More than 70 touchless card readers have been installed at registers to eliminate the need for customers to hand their Hokie Passport cards to cashiers.
  • We’ve installed additional hand sanitizer stations at the entrance of every dining center.

Who can eat in dining centers this fall?

  • Students living on-campus and off-campus students with Flex rollovers, Dining Dollars, and Commuter Cash from the spring semester can eat in our dining centers. Unfortunately, we are not able to accommodate both on-campus and off-campus students while maintaining the university’s guidelines for physical distancing.

I live off-campus. Can I purchase a dining plan?

  • If an off-campus student is interested in purchasing a dining plan, they can add themselves to the Dining Plan Waitlist in the Dining Plans section of StarRez. Dining Services will contact students on the waitlist if they are able to offer an off-campus dining plan option in the future.

I had money roll over from the spring semester, can I use that money in the dining centers even if I live off-campus?

  • Yes, if you rolled over a dining plan to fall 2020, you will be able to use your remaining Flex Dollars, Commuter Cash, Flex additions, and Dining Dollars at available dining facilities. You will not be able to add any money to your account, however. All Flex Dollars and Commuter Cash funds rolled from Fall 2019/Spring 2020 must be spent by December 16, 2020.

What should I know before entering a dining center?

  • Face coverings are required for entry. We will not have disposable masks for guests so it’s imperative you bring your own. Please remember to use the floor markers to practice physical distancing with one person per marker. We also ask that you do not move tables or chairs from their original locations. Floor plans have been reconfigured to protect our guests and staff.

What is Grubhub?

  • In 2017, Dining Services launched a partnership with the ordering service Grubhub, which is available for more than 30 venues on campus. The mobile app allows students to browse menus, customize orders, and pay with a dining plan from anywhere on campus, without having to wait in line. They can order from a residence or lecture hall, and based on the wait time provided by the app, walk to the dining center to pick up their order.

Is Grubhub only for take-out orders?

  • No! Grubhub gives our students the flexibility to order without having to wait in line and they can eat their meal as take-out or wherever seating is available. However, we ask that guests only stay in dining centers while they eat, due to the reduced seating needed for physical distancing.

How does ordering work at each dining center?

  • Each dining center is unique but most locations are still accepting in person walk up orders. DXpress, Freshens at Owens, Leaf & Ladle, Seven70 and Fighting Gobbler at West End, Deet's Place, Squires Food Court, ABP GLC, Soup Garden, and Jamba at Turner Place are Grubhub only. All places that do not accept in person ordering have kiosk ordering available if mobile ordering is not an option. There is not a fee associated with ordering in person or on the Grubhub kiosk. $0.49 fee applies to all mobile Grubhub orders.

Is D2 still an all-you-care-to-eat facility?

  • Yes! There are no self-service stations this year but D2 is still an all-you-care-to-eat dining center. If you need cutlery or condiments, please ask an attendant. Also new for this year, we’re offering same-day reservations through our mobile ordering app, Grubhub.
Dining staff memnber working in a facemask

As the fall semester progresses, our COVID-19 procedures will continue to evolve and the safety of our community will remain our primary concern. Please continue to check the VT Ready site and this page for updates.