The safety and well-being of our staff and guests have always been the highest priority for our department, and given the changes to life on campus, we want our students to know we’ve redoubled those efforts.
Dining Services is working closely with Virginia Tech’s departments of Emergency Management and Environmental Health and Safety, along with our local health department, to implement the latest state and federal guidelines. Below are examples of the steps we’re taking this spring for the health and welfare of our community:
- All staff and students will be required to wear masks in our dining centers.
- The seating in our dining centers, along with the lines for placing orders, have been reconfigured to meet the latest recommendations for physical distancing.
- Dining Services has installed more than 200 Plexiglas panels to create partitions between our guests and staff in service areas.
- Staff will be screened at the beginning of each shift, based on recommendations from the Virginia Department of Health.
- New schedules for cleaning and disinfecting have been instituted in each dining center.
- More than 70 touchless card readers have been installed at registers to eliminate the need for customers to hand their Hokie Passport cards to cashiers.
- We’ve installed additional hand sanitizer stations at the entrance of every dining center.
Who can eat in dining centers this spring?
- The dining centers are now open to students, faculty/staff, and the public. Accepted payment methods include dining plans, Dining Dollars/Flex Additions, Hokie Passport Account funds, and credit/debit cards.
I live off-campus. Can I purchase a dining plan?
- Yes! To purchase a dining plan, please email firstname.lastname@example.org.
Can I use Dining Dollars, credit/debit cards, or a Hokie Passport account?
- Yes, all forms of payment above are currently accepted in the dining centers.
When do fall dining plans end and spring dining plans start?
- Fall dining plans end on Sunday, January 10 at midnight and spring dining plans start on Monday, January 11 at 7:00 am.
I still have funds in my account that rolled over from last spring to the fall 2020 semester. Will I be able to use them in 2021?
- Unfortunately, those funds won’t be available. Dining Services allowed the balances of dining accounts to rollover from the spring 2020 semester to the fall semester because of the unprecedented situation created by COVID-19 and the pivot to remote learning. This was an exception granted by the university and required the rollover balances to be used by the end of the fall semester.
What should I know before entering a dining center?
- Face coverings are required for entry. We will not have disposable masks for guests so it’s imperative you bring your own. Please remember to use the floor markers to practice physical distancing with one person per marker. We also ask that you do not move tables or chairs from their original locations. Floor plans have been reconfigured to protect our guests and staff.
When are face coverings required to be worn?
- Face coverings are required to be worn at all times while in the dining center unless physically eating or drinking. Guests are reminded to wear a face covering while seated and talking with friends.
What is Grubhub?
- In 2017, Dining Services launched a partnership with the ordering service Grubhub, which is available for more than 30 venues on campus. The mobile app allows students to browse menus, customize orders, and pay with a dining plan from anywhere on campus, without having to wait in line. They can order from a residence or lecture hall, and based on the wait time provided by the app, walk to the dining center to pick up their order.
Is Grubhub only for take-out orders?
- No! Grubhub gives our students the flexibility to order without having to wait in line and they can eat their meal as take-out or wherever seating is available.
Can I eat in the dining centers?
- Yes, guests are allowed to eat in each of the dining centers but students are asked to be mindful of the limited seating needed for physical distancing. Seating in dining centers is reserved for students to eat and not as a place to study.
How does ordering work at each dining center?
- Each dining center is unique but most locations are still accepting in person walk up orders. Ordering options can be found here. There is not a fee associated with ordering in person or on a Grubhub kiosk. A fee of $0.49 applies to all mobile Grubhub orders.
Is D2 still an all-you-care-to-eat facility?
- Yes! There are no self-service stations this year but D2 is still an all-you-care-to-eat dining center. D2 offers same-day reservations through our mobile ordering app, Grubhub.
As the fall semester progresses, our COVID-19 procedures will continue to evolve and the safety of our community will remain our primary concern. Please continue to check the VT Ready site and this page for updates.